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Microsoft PL-600 Exam is a part of the Microsoft Certified: Power Platform Solution Architect Expert certification path. Microsoft Power Platform Solution Architect certification path is designed to help the candidates learn the skills and knowledge required to become a certified Power Platform Solution Architect. Microsoft Power Platform Solution Architect certification path includes two exams, including PL-600 and PL-400. The PL-600 exam focuses on designing and implementing complex business solutions using Microsoft Power Platform, while the PL-400 exam focuses on designing and implementing Power Platform applications.

The Microsoft Power Platform Solution Architect certification is ideal for professionals who have experience working with various Microsoft technologies, including Dynamics 365, Office 365, and Azure. It is also suitable for individuals who have experience developing custom applications and solutions using programming languages such as JavaScript, HTML, and CSS.

Microsoft Power Platform Solution Architect Sample Questions (Q97-Q102):

NEW QUESTION # 97
You are designing a Microsoft Power Platform solution for a national repair service. The service has a 24-hour call center for customers to call and schedule repairs.
The solution dispatches a technician to troubleshoot and repair customer issues. Customers sign into a customer portal to view and log information concerning the repairs. The repair service contracts with third party technicians for repair jobs The solution must meet the following requirements:
* Dispatch technicians to troubleshoot and repair customer issues
* Call center must log customer issues.
* Third -party technicians must be able to access assigned repair service jobs.
You need to recommend an authentication strategy.
Which authentication models should you use? To answer, select the appropriate options in the answer area.

Answer:

Explanation:

NEW QUESTION # 98
A company plans to create a Power Platform solution that integrates with Dynamics 365 Sales.
The solution must meet the following requirements:
Connect directly with a Microsoft Azure SQL database as an external data source at run time where specific data is available in the Dynamics 365 Sales solution without the need for data replication.
An external system needs to send data to the company's Dynamics 365 Sales solution.
You need to recommend the most suitable solution to integrate Dynamics 365 Sales with both systems.
What should you recommend? To answer, select the appropriate option in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation
Graphical user interface, text, application Description automatically generated

Box 1: Use Virtual tables
A virtual entity is a custom entity in Dynamics 365 Customer Engagement (on-premises) that has fields containing data from an external data source. Virtual entities appear in your app to users as regular entity records, but contain data that is sourced from an external database, such as an Azure SQL Database. Records based on virtual entities are available in all clients including custom clients developed using the Dynamics 365 Customer Engagement Web Services.
Box 2: Use Dynamics 365 Web API.
Dynamics 365 Web Services API: Many times, straight database-to-database integrations aren't a possibility.
In these cases, the development of a solution may depend on utilization of the Dynamics 365 Customer Engagement web services API (Application Programming Interface).
Reference:
https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/customize/create-edit-virtual-e

NEW QUESTION # 99
You are reviewing a list of business requirements submitted by a plumbing company.
The company has the following requirements:
Send articles to technicians to allow technicians to help customers resolve issues.
Track work progress and inspections at customer sites.
Schedule technicians for service appointments.
You need to recommend solutions to meet the customer's requirements.
What should you recommend? To answer, drag the appropriate solutions to the correct business requirements. Each solution may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-us/dynamics365/field-service/overview
https://dynamics.microsoft.com/en-us/customer-voice/capabilities

NEW QUESTION # 100
A medium-size company is evaluating Microsoft Power Platform functionality to enhance its business processes. The company currently uses a mix of spreadsheet tools and an outdated CRM system.
The company requires the following business solutions:
* bidirectional data sync between the outdated system and a new custom app
* improved efficiency of data transfers
* comprehensive real-time sales data displays
You need to configure the solution components for each requirement
Which components should you configure? To answer, move the appropriate solution components to the correct requirements. You may use each solution component once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:

NEW QUESTION # 101
You need to ensure that the solution meets the data security and compliance requirements.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-us/powerapps/maker/data-platform/data-platform-entity-lookup
Topic 2, Relecloud
To start the case study
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.
Background
Relecloud provides regional air service in North America. The company uses a variety of systems, apps, and services to manage the business. You are hired to design a new solution to manage passenger information, reservations, and maintenance.
Current environment
The company uses Microsoft Office 365.
The company has a custom app for managing and tracking passenger luggage. The app uses Microsoft Dataverse.
For flights longer than four hours, passengers receive a meal. Customers can select a meal when they make a reservation and can save the meal choices as a customer preference.
The company offers two types of meals: standard and vegetarian. Meal types can be temporarily unavailable. The airline is considering offering other meal types, such as gluten-free and low-sodium options.
The company uses paper-based reservation checklists to help ensure that all the steps for a reservation are complete.
The company uses vendors to service aircraft.
Environment
Ensure that employees can sign in to all Microsoft apps by using one set of credentials per employee.
Minimize the use of third-party products and custom development.
Reduce customer support call volumes by having the system automatically resolve common issues.
The security rule for agents must contain the privileges in the default Customer Service Representative security role.
Log issues as cases. The case form must show variable sections based on the case type. Include a custom entity named Seats and grant agents access to the entity.
Application use layout should be role specific.
Agents
You must standardize the format used by agents to enter customer phone numbers.
Agents need a solution to replace paper reservation checklists.
Agents need dashboards to show a current count of all reservations on the entity.
Agents need a way to track reservation issues.
Agents need a visual indicator in the interface to determine the reservation step to provide a seamless customer experience.
Agents need different versions of cancellation policies to send customers. One version must be controllable within the system.
Agents need to view which pieces of luggage match to each passenger, and then need to add the total on the passenger record.
IT
IT staff needs a mobile solution to see IT cases at the top of the menu since this is their primary focus.
IT staff needs a system that is easy to navigate to active cases.
IT specialists want to design Power BI reports. They need to understand the underlying table relationships of the system.
IT specialists need a solution that is visual rather than text-based so they can quickly complete their tasks.
Management
Management requires paginated reports for stakeholders.
Management wants to provide frequent flyers with better service when the flyers call.
Managers need to see all customer dashboards at the top of their menu on their mobile device.
Maintenance
Maintenance supervisors must not have access to Dynamics 365 Customer Service. The supervisors must be able to communicate with the contracts team about contracts.
Aircraft maintenance vendors must have only view and upload privileges to their invoices and receipts.
Contracts with maintenance companies must be stored in Dynamics 365 Customer Service.

NEW QUESTION # 102
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